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What to Expects in the Future of Retail and Restaurants Retail and restaurant environments have always had to change and evolve in response to shifting trends and consumer behaviors. But the coronavirus pandemic has impacted these industries (and many others) in ways unprecedented in modern times. According to a recent study by Cambridge Retail Advisors, 83%…
How Coffee Shops Can Benefit from Adding a Self Order Kiosk Customers looking for a caffeine fix at their favorite coffee house or café would rather bypass the line and use a self serve kiosk to place their order. Several chains, including Panera, Taco Bell, McDonalds and Chili’s have added kiosks to their operations. McDonalds…
Now that we are in the full swing of 2018, what’s on your technology to-do list for the year ahead? Perhaps it’s time to upgrade your point of sale platform to meet customer expectations, remain competitive in a rapidly changing environment and build your profit margin. Keep these three things in mind as you compare…
At this point in the calendar, you’re thinking ahead to 2018 and what changes can be implemented in the year ahead to increase efficiency, optimize operations and stimulate even greater revenue. Is Your Workflow in the Way? One of the main culprits that creates inefficiencies is a cumbersome workflow. Running a restaurant can be a…
Your waitstaff is just as critical to the dining experience as the food you serve. A server who fumbles an order or forgets to refill the water glass could take the luster off what otherwise would be a five-star meal. That’s why server training is so important to a restaurant’s success. Not sure about where…
As a restaurant manager or operator, you know that food cost is one of your biggest challenges. You’re under continuing pressure to keep this expense as low as possible, despite external forces — such as weather events that affect crops and can drive up prices — that are well beyond your control. The good news,…
In case you missed it, the rise of fast casual restaurants is creating a major shift in the industry. What exactly makes these eateries stand out from the crowd? Putting Fresh First The farm-to-table movement is elevating the game for many fast casual restaurants, trickling down from fine dining establishments to more wallet-friendly eateries. Over…
With so many options on the market, choosing the right restaurant online ordering system can seem like a daunting challenge. Before you get started, however, consider the features and capabilities that your platform must have in order for you to grow your business. Does it Enable Pickup? “Click-and-collect” has been popular with restaurant customers for…
No matter how long you’ve been in the restaurant business, it’s helpful to pause every once in a while and reflect on where there’s room for improvement. These four restaurant management tips are a good starting place for owners aiming to advance their business. Banking on the Bottom Line A great restaurant is not only…
Save your customers a little bit of time, and they’ll love you forever. Restaurants of all kinds are adding line busting capabilities to cater to busy customers and improve their daily operations. Incorporating line busting can also drive up revenue in your eatery. Line busting can take many forms: some restaurants are rolling out tablet…