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4 Ways to Improve Customer Experience for Restaurants and Retailers In the customer service industry, a business is only as good as the experience they offer. Whether you have the trendiest fashion or tastiest burgers in town, if your customer service is lackluster, your business won’t last long. Rapidly advancing technology and ever-changing preferences require…
Buy Local: It’s Not Just for Produce In recent years, there has been a push to buy local. People are more willing than ever to support small businesses and give back to their communities — a trend that has only been accelerated by the pandemic. As small businesses have struggled to keep their doors open…
How to Maximize Revenue with Restaurant Events and Summer Sales Last year, the pandemic stopped people’s travel plans and forced everyone to stay inside their homes. But now, with warm weather fast approaching and vaccination rates starting to rise, people are itching to travel and visit restaurants and stores this summer. How can you entice…
3 Reasons to Choose Versatile Hospitality POS Solutions 2021 is the year to be frugal—as the unprecedented challenges of the past year continue into the new year, restaurants need to cut costs and save money wherever and however. One of the best ways to do this is by being choosy about your hospitality POS solutions.…
How Online Menu Management Streamlines Operations The restaurant industry is arguably one of the most fast-paced and hectic environments that can quickly become overwhelming to even the most seasoned restaurateurs. While disorganized operations can negatively impact restaurant management and staff, they also directly affect the customer experience—and not in a positive way. With all of that…
Restaurant Management System Features: The 3 Most Crucial Restaurant management software (RMS) can streamline operations by helping restaurants become more efficient and profitable. Sometimes, a Point of Sale system doubles as Restaurant Management System. A proper RMS offers more features than a standard POS system, managing all back-end needs such as online ordering , reporting,…
Reflection POS: Why Touchless Payment Technology is the Future of Payments Cash payments have been dwindling in recent years and even more so due to the national coin shortage during the height of the global pandemic. Card payments have become the preferred payment method among consumers due to their convenience; however, recent trends are taking…
The Ultimate Guide to Restaurant Payment Technology It’s no secret that the pandemic has caused businesses across industries to embrace new technologies. For restaurants, this trend has included implementing alternative payment options using contactless payment technology. By expediting transactions, these payment options are not only safe, but efficient. Restaurateurs looking to introduce new payment options…
The Most Successful Restaurants Have These 3 Technologies in Common In 2021, the difference between a successful restaurant and an unsuccessful restaurant is the willingness to modernize with the times. Restaurants stuck in old ways won’t be around for much longer amid rapidly changing customer preferences and demands. Technology plays a massive role in the…
How to Reduce Restaurant Wait Times “Slow service” is one of the last things restaurateurs want to hear about their own business. In an industry where it is critical to operate quickly and efficiently, nothing damages your reputation like long wait times. It doesn’t matter that your food and the service to go with it…