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You Need to Make Diners Feel Safe to Get Them in Your Restaurant It’s been months since news of a growing pandemic first hit the US broadcasting networks. At first, it caused widespread chaos. The hospitality industry was hit hard, and many restaurants had to shutter their doors to ensure safety for themselves and their…
Must-Have Restaurant Technologies: Contactless Payments and More COVID-19 has undoubtedly thrown restaurant owners for a loop in 2020, causing many to experience heavy financial losses and even forcing some establishments to permanently close. Those who continue to tread water have had to adapt to the new normal in order to keep their livelihoods afloat. Aside…
Increasing Loyalty: Why Restaurants Need to Build Customer Trust through Nutrition and Social Responsibility It may seem like in times like these, customers are less likely to be trusting of any establishment. After all, there are so many risks. While it may seem difficult to do from a business standpoint, you will need customer loyalty…
How to Leverage Special Restaurant Promotions to Boost Your Revenue It’s no secret that COVID-19 has caused the restaurant industry as a whole to lose out on a large number of sales. Between social distancing orders that limit capacity and the public’s newfound concern for health and safety, restaurant business has gone down. Restaurant owners…
Selling Alcohol to Go Can Recoup Lost Sales – But Mind the Regulations COVID’s relationship with the bar and liquor industry is a complex one. On the one hand, the sheer monotony of life under social distancing regulations drives people to purchase more significant alcohol quantities, if only to combat their boredom. On the other…
What to Expects in the Future of Retail and Restaurants Retail and restaurant environments have always had to change and evolve in response to shifting trends and consumer behaviors. But the coronavirus pandemic has impacted these industries (and many others) in ways unprecedented in modern times. According to a recent study by Cambridge Retail Advisors, 83%…
Ways You Can Ensure Restaurant Customer Satisfaction One of the truths of doing business is that it’s more cost-effective to retain existing customers than to attract new ones. That’s why ensuring restaurant customer satisfaction is vital for success and growth. In the aftermath of the coronavirus pandemic, as restaurants struggle to regain the footing lost to…
Four Benefits of a Self-Service Kiosk Long before the pandemic struck, self-service kiosks were growing in popularity. This trend has only continued. In fact, it was reported that the global interactive kiosk market was expected to grow from 24.8 billion in 2019 to 32.8 billion by 2025. That was before COVID. Now, life has been turned on its…
How to Improve Customer Experiences with a Kiosk Ordering System: Restaurant and Retail If the pandemic has shown retailers and restaurateurs anything, it’s who their loyal customers are. Expanding online ordering capabilities, as well as curbside and delivery has been crucial to businesses working diligently to survive social distancing regulations. But as states get the…
Five Features Required for a First-Rate POS Now, more than ever, it’s essential to have a first rate POS on your side to help you navigate business challenges, both those of the traditional variety and those that are a result of our new normal. There are five qualities that separate first-rate POS systems from the…