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A thoroughly trained staff is a critical part of a profitable restaurant. A great server training program will yield staff that is confident, knowledgeable and competent, and who make diners feel welcome and comfortable. Waitstaff who are unfamiliar with any part of their job can cause a trickle-down effect of issues. Too many mistakes lead…
Restaurant owners and managers know that food cost is one of the largest budget items to manage. It’s a constant battle to keep this expense as low as possible, without sacrificing quality and profitability. Prices can literally change overnight; for example premium menu item prices can skyrocket, depending on the weather, supply chain, and customer…
Curbside pickup is a great new revenue stream for restaurants that want to capitalize on the off-premises dining trend. According to the Principal Financial Group’s annual Financial Well Being Index, reported by Marketwatch, restaurant meals are “the number one thing that Americans spend their money on.” But that doesn’t mean they necessarily want to eat…
Did you know that foodborne illnesses are 100 percent preventable? It’s true. Avoiding such incidents is not a simple solution, however. As an owner or manager of a food service establishment, the only way to achieve this goal is to establish a food safety culture among you and your staff. Knowing about food safety is…
Modern technology has been solving a lot of challenges in the restaurant industry in recent years — including the potentially delicate issue of café tips. Thanks to a new breed of thoughtful, purpose-built point of sale (POS) systems, many café operators have found a seamless and straightforward way to increase customer tipping in their eateries…
At this point in the calendar, you’re thinking ahead to 2018 and what changes can be implemented in the year ahead to increase efficiency, optimize operations and stimulate even greater revenue. Is Your Workflow in the Way? One of the main culprits that creates inefficiencies is a cumbersome workflow. Running a restaurant can be a…
Restaurants today are awash in data, but the real magic lies in leveraging all of that information to enable actionable insights that enhance your operations. Discover three ways to make your restaurant data work for you — and maximize your profits, build your business and create a better dining experience for your valuable customers. Trendspotting…
Has your restaurant taken a “wait and see” approach to digital ordering? If so, you’re not alone. It’s not uncommon for small and midsize restaurant operators to be cautious before investing in trendy new technology. But digital ordering has rapidly become a must-have for restaurants that want a competitive edge and increased profits. Here’s why.…
Your waitstaff is just as critical to the dining experience as the food you serve. A server who fumbles an order or forgets to refill the water glass could take the luster off what otherwise would be a five-star meal. That’s why server training is so important to a restaurant’s success. Not sure about where…
As a restaurant manager or operator, you know that food cost is one of your biggest challenges. You’re under continuing pressure to keep this expense as low as possible, despite external forces — such as weather events that affect crops and can drive up prices — that are well beyond your control. The good news,…