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Did you know that foodborne illnesses are 100 percent preventable? It’s true. Avoiding such incidents is not a simple solution, however. As an owner or manager of a food service establishment, the only way to achieve this goal is to establish a food safety culture among you and your staff. Knowing about food safety is…
Modern technology has been solving a lot of challenges in the restaurant industry in recent years — including the potentially delicate issue of café tips. Thanks to a new breed of thoughtful, purpose-built point of sale (POS) systems, many café operators have found a seamless and straightforward way to increase customer tipping in their eateries…
At this point in the calendar, you’re thinking ahead to 2018 and what changes can be implemented in the year ahead to increase efficiency, optimize operations and stimulate even greater revenue. Is Your Workflow in the Way? One of the main culprits that creates inefficiencies is a cumbersome workflow. Running a restaurant can be a…
Restaurants today are awash in data, but the real magic lies in leveraging all of that information to enable actionable insights that enhance your operations. Discover three ways to make your restaurant data work for you — and maximize your profits, build your business and create a better dining experience for your valuable customers. Trendspotting…
Has your restaurant taken a “wait and see” approach to digital ordering? If so, you’re not alone. It’s not uncommon for small and midsize restaurant operators to be cautious before investing in trendy new technology. But digital ordering has rapidly become a must-have for restaurants that want a competitive edge and increased profits. Here’s why.…
Your waitstaff is just as critical to the dining experience as the food you serve. A server who fumbles an order or forgets to refill the water glass could take the luster off what otherwise would be a five-star meal. That’s why server training is so important to a restaurant’s success. Not sure about where…
As a restaurant manager or operator, you know that food cost is one of your biggest challenges. You’re under continuing pressure to keep this expense as low as possible, despite external forces — such as weather events that affect crops and can drive up prices — that are well beyond your control. The good news,…
Technology continues to assume an increasingly important role in the restaurant industry, with a growing number of restaurant operators implementing a variety of solutions to increase sales and differentiate their establishments from the pack. Here are four restaurant technology trends that your competitors are using now and that you may want to consider to give…
Kiosk POS is growing in popularity as businesses of all kinds discover the many benefits self-service kiosks deliver. Consider these five benefits of kiosks as you evaluate whether this technology may be right for your business. 1. Improve the Customer Experiences Many businesses turn to kiosk POS to enhance customers’ in-store experience. When convenience is…
With so many options on the market, choosing the right restaurant online ordering system can seem like a daunting challenge. Before you get started, however, consider the features and capabilities that your platform must have in order for you to grow your business. Does it Enable Pickup? “Click-and-collect” has been popular with restaurant customers for…