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4 Ways to Improve Customer Experience for Restaurants and Retailers In the customer service industry, a business is only as good as the experience they offer. Whether you have the trendiest fashion or tastiest burgers in town, if your customer service is lackluster, your business won’t last long. Rapidly advancing technology and ever-changing preferences require…
How Retailers Can Use Instagram to Boost Visibility and Sales As customer behavior continues to change, the best manners of reaching them change, too. You want to meet your customers where they are, and many spend their days scrolling through Instagram. In fact, Instagram revealed that on average, those under the age of 25 spend…
Buy Local: It’s Not Just for Produce In recent years, there has been a push to buy local. People are more willing than ever to support small businesses and give back to their communities — a trend that has only been accelerated by the pandemic. As small businesses have struggled to keep their doors open…
How to Implement Outdoor Shopping for Your Indoor Retailer The sun is shining, the birds are singing, and despite having been cooped up for over a year, your customers have little interest in shopping in a confined retail store. While the word “retail store” traditionally evokes images of large, fluorescent-lit department stores with no windows…
How to Maximize Revenue with Restaurant Events and Summer Sales Last year, the pandemic stopped people’s travel plans and forced everyone to stay inside their homes. But now, with warm weather fast approaching and vaccination rates starting to rise, people are itching to travel and visit restaurants and stores this summer. How can you entice…
What to Expects in the Future of Retail and Restaurants Retail and restaurant environments have always had to change and evolve in response to shifting trends and consumer behaviors. But the coronavirus pandemic has impacted these industries (and many others) in ways unprecedented in modern times. According to a recent study by Cambridge Retail Advisors, 83%…
How to Improve Customer Experiences with a Kiosk Ordering System: Restaurant and Retail If the pandemic has shown retailers and restaurateurs anything, it’s who their loyal customers are. Expanding online ordering capabilities, as well as curbside and delivery has been crucial to businesses working diligently to survive social distancing regulations. But as states get the…
Five Features Required for a First-Rate POS Now, more than ever, it’s essential to have a first rate POS on your side to help you navigate business challenges, both those of the traditional variety and those that are a result of our new normal. There are five qualities that separate first-rate POS systems from the…
Retail Tablet POS: Your Solution to Customer Experience and Streamlined Operations For retailers, competition is tougher than ever. Since 2008, well over 12,000 retail store locations have closed. Retail experts predict another 75,000 more to close by 2026. While these facts may be alarming, they don’t necessarily signify a nail in the coffin for brick-and-mortar…
Retailer’s Survival Guide The Holidays. At the end of every year, after the mad rush of frantic shoppers leaves your store looking (and feeling) like a disaster zone, and you’re left looking at the mess of inventory, schedule adjustments, and back-office work that you need to sort out, it’s almost routine now that you swear…