Your store is a destination. In all likelihood, you have people visiting your specialty grocery store from miles around. According to research recently published by Placer.ai, more than half of shoppers who visited specialty grocery stores traveled over three miles to get there. Those shoppers said access to private label, niche products, and fresh foods were their reasons they were willing to travel to stores like yours. Digging a little deeper, those customers are primarily millennials. This demographic tends to lead the demand for food options they can feel good about. They want transparency about product sourcing and ingredients that your store can provide. But when they arrive at your store, you need to provide great customer experiences so you’ll win their business and keep them coming back. A specialty grocery point of sale system gives you the tools to do that.
Transform Operations with a Specialty Grocery Point of Sale System
Upgrading to a specialty grocery point of sale system will streamline just about every aspect of your operation, from the checkout counter to the back office. A specialty grocery POS system gives you:
Seamless Transactions
After traveling miles to reach your store, shoppers are looking for a smooth and friendly checkout experience. Scales and barcode scanners integrated with your specialty grocery point of sale system enable you to ring them up in a flash. Accepting a variety of payment methods, from cash to digital wallets, helps you please a diverse range of customers and protect their personal and payment data with strong security features.
Inventory Management
If shoppers are traveling to your store because you carry that one, popular product they like, then you need a specialty grocery point of sale system that lets you make sure it’s in stock and when it’s time to order. With the right system, you can streamline some tasks so you can work faster and more efficiently.
Loyalty and Promotions
Encourage people to return to make future purchases with a loyalty solution. Offer “member pricing,” giving discounts to customers who have joined your membership or rewards program. Your speciality grocery point of sale system conveniently identifies members by prompting for their phone number or scanning their loyalty or membership cards and applying the discounts. The system will also allow you to track sales and issue coupons or rewards points based on purchases or the dollars the customer spends.
Age Verification
Save time and operate in compliance with regulations with easy age verification. Your POS system will confirm age for customers buying age-restricted items, like alcohol or tobacco products, with a scan of their ID. It’s quick, easy, and protects the customer’s personal information.
Scalable Pricing
With your speciality grocery point of sale system, you can use price-embedded barcodes. These barcodes allow you not only to identify products with an SKU, they also have pricing information encoded in the barcode. Your customers will appreciate not having to wait for price lookup for items like produce, meats, and baked goods.
EBT Acceptance
Accepting all of the payment methods that your customers prefer to use will enhance customer experiences and help build loyalty. A POS system that allows you to accept electronic benefit transfers (EBT) and EBT cash without using a separate, standalone system will save time and keep checkout lines short.
Labor Management
Controlling costs equals a better bottom line, and labor is one of your biggest costs. You can use your POS system to create schedules and have employees clock in and out. Using your POS system reduces the time you spend on employee management, so, instead, you can invest time in customer service and growing your business.
The Benefits of a Specialty Grocery POS System
When you upgrade to a specialty grocery POS system, you’ll see return on investment (ROI) across your business. For example:
- Greater Efficiency
Time is money, and a POS system helps you save time. You can have your POS system automatically perform some tasks you do manually.
- Less Waste and Loss
A new system will help you reduce inventory shrinkage, lowering costs and decreasing food waste.
- Less Time on End-of-Day Reporting
Your end-of-day reporting data will be ready with no rekeying, and you’ll avoid making errors.
- Informed Decision-Making
Data from your POS system will show you how your business is doing, helping you make the best decisions quickly.
Build Customer Relationships that Last
Make the most of the growing interest in your business by ensuring every customer has a positive shopping experience and will return. This is extraordinarily difficult to accomplish if you are running your business with spreadsheets or paper and pencil. A specialty grocery point of sale system will make this a breeze. Use your point of sale software to turn first-time shoppers into life-long customers and increase operational efficiency in the process.
Are you ready to learn more? Request a demo today to see Reflection point of sale software in action!