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In the course of day-to-day business, it’s easy to get focused on tasks at hand and lose sight of the big picture. Savvy retailers, however, pause to take stock of the state of retail and keep an eye on industry …
The security of customer data, especially payment information, is a primary concern for retailers and restaurateurs. A January 2017 report by the Identity Theft Resource Center and CyberScout indicated that the number of data breaches in the U.S. reached a …
Conscious consumers are ushering in a new era of retail, driven by a fundamental power shift as the Internet and technology enable greater access to the behind-the-scenes goings-on at brands both large and small. Even more telling, new research from …
There’s a lot of talk these days about how to improve the brick-and-mortar experience to attract customers and drive sales. Much of it focuses on future-forward innovations like augmented reality, magic mirrors, robots and more. And while that’s all well …
A business continuity and disaster recovery solution is one of the most important safeguards for your retail or restaurant enterprise. With careful planning, retailers and restaurateurs can ensure they have robust backup and recovery plans in place to ride out …
Purchasing a point of sale (POS) system is an important investment that will have a direct impact on how efficiently your business operates. You likely spend a lot of time 
researching options that work best for your market or industry, …
With all the chatter about millennials and their behavior these days, it’s easy to forget that all of your customers need the best possible care. As it turns out, the largest generation in U.S. history isn’t so different from predecessors. …
As nice as it is to see fresh faces coming through your doors, your repeat customers are the lifeblood of your restaurant. Sources indicate that while repeat customers on average make up just 15 percent of your total patrons, they …
