Point of Sale Scalability is Crucial: 3 Reasons Why
Finding a point of sale solution that solves your existing problems is only half the battle, but what happens when you want to grow? When you operate a retail or restaurant business, you want a point of sale system that has the features and functions you need to streamline your operations and stay competitive, but you also need to look for point of sale scalability, which will allow you to grow your business and become more profitable.
Here’s why this is so crucial:
Make Changes Based on What Your Business Needs at Any Time
Point of sale scalability isn’t just important when it comes to increasing the physical size of your business and adding new locations. It’s a critical factor when it comes to adapting to industry changes and satisfying customers. This includes additions to inventory, offerings, and services.
Your point of sale needs to be capable of handling data expansion and reduction without any issues. The ultimate goal for a point of sale system is to consistently increase productivity while being able to change and add functionality as your business needs shift. And, should you choose to expand locations, you’ll need to be able to access data in real time from anywhere, which is why a hybrid-cloud solution is necessary.
Download our guide to Specialty Point of Sale.
Scale Up and Down Without any Hiccups
A good point of sale system is designed to help you grow your business and increase your customer base. With increased foot traffic comes an increased need for additional terminals. When you have point of sale scalability, you are able to add terminals seamlessly and effortlessly, especially if you leverage tablet-based point of sale, which doesn’t require downtime for installation.
At some point, you may want to open more than one location, or you may already have more than one location, but your solution isn’t scalable. In both these instances, you may need to implement a seamless system that can unify data across locations.
Improve Customer Experience Based on Demand
Implementing additional terminals as you expand will greatly increase your ability to provide top-notch experiences to your customers. These will help increase both speed and accuracy so employees are better able to meet the needs of your customers.
You can even leverage kiosks to help streamline the ordering process or allow retail customers to lookup product and pricing information. These reduces long lines and wait times that put a damper on the experience, while also offering new opportunities to upsell and cross-sell.
Mobile tablets can be used for tableside ordering. This gives servers the information they need at their fingertips to answer questions bout ingredients or pricing. It also improves order accuracy and provides a tool for them to customize orders in real time upon request. You can even allow guests to pay at the table, which increases table turn rates.
Point of sale scalability ensures that you aren’t just addressing your current needs, but you have the capability to address your future needs. This keeps you from throttling your business’s potential for growth or being held back by outdated and inefficient technology. To future-proof your operation, look a solution that has the flexibility and scalability to grow with you.
Contact NCC to learn more about how you can implement a scalable point of sale solution into your business operations.