Baby, it’s cold outside, and for skiers, snowboarders and other winter sports aficionados, there’s nothing better than freezing temperatures and snow-covered slopes at their favorite resorts. Is your concession point of sale ready to serve these faithful winter warriors with the après-ski snacks and hot beverages that keep them fueled?
Discover three things you can start doing today to ensure your POS is helping you to build your concession business and draw customers from dusk till dawn.
Manage peak demand on those snowy peaks
When these customers take a break from the half pipe to visit your concession, the only thing they’re thinking about is getting back out there as quickly as possible. Keep their wait times to a minimum by evaluating your concession POS sales data to identify the locations to best serve them and the times of the day and week when you’ll need the most staff on hand. Does it make more sense to set up shop by the ski lift or another spot? Is the morning your busiest period or does traffic pick up in the afternoon? Your concession POS has all the answers you need to be sure you’re operating in the right areas and at the right times. This will help to keep service fast and efficient and ensure that you keep the “hot” in hot cocoa.
Don’t let down your loyal snow-loving customers with “sorry, we’re out of stock” when they order their favorite popular menu items. Few things are more disappointing than missing out on a much-anticipated hot meal after long hours out on the slopes. Turn to your concession POS to gain inventory insights and effectively manage your ingredients and other key items so stockouts are few and far between.
Your customers are a thirsty crowd so keep them satisfied with their beloved brews. Monitor your holdings of both bottled beer and drafts on tap to keep their good times flowing.
Make your POS work for you
Are you capturing every revenue opportunity? Be sure you’re not missing out on sales simply because you don’t offer the options your patrons are looking for. You can program your concession POS to modify orders quickly and easily in order to accommodate various sizes (such as small, medium and large versions of the same menu item) and “extras” like additional toppings or upcharges on premiums (like meat, cheese, etc.). Your customers will appreciate your flexibility in giving them exactly what they want instead of having to settle for whatever it is you happen to offer.
While the flakes are falling, there’s no time like the present to invest in ways to get the most out of your concession POS. By looking at your transaction history, understanding your inventory performance and customizing your menu to offer the most cost-effective options, you’re one step closer to winning over those winter warriors.