3 Reasons to Choose Versatile Hospitality POS Solutions
2021 is the year to be frugal—as the unprecedented challenges of the past year continue into the new year, restaurants need to cut costs and save money wherever and however. One of the best ways to do this is by being choosy about your hospitality POS solutions. Choosing versatile hospitality POS solutions that allow end-users to apply the terminal to multiple operations with one solution will become a necessity in the coming year.
Keep reading to discover 3 reasons why:
1. Decreased Costs
Last year left the restaurant industry in quite the predicament amid shutdowns, capacity limits, and social distancing guidelines. Deprived of the expected revenue for the bulk of 2020, many restaurants suffered hard financial losses, with some even having to close their doors for good. This is why in 2021, restaurants need to preserve as much capital as possible.
Choosing a versatile hospitality POS software and hardware is crucial for reducing not only upfront costs, but also the total cost of ownership. Oftentimes, restaurants need to purchase more than one software to manage multiple functions, such as payroll, labor scheduling and other management features. With a versatile hospitality POS solution, restaurant owners can purchase one solution with the capability to handle multiple tasks; there is no need to purchase as many terminals or units, and in turn, no need to pay for multiple software and their installations.
Further, you can cut down on employee training as they only have to learn one system and software. With decreased costs offered by versatile POS solutions, restaurants can preserve their capital and put it towards other areas of their business in need of improvement.
2. Role Permissions and Access
A versatile POS solution cuts costs, but it also cuts chaos. With the ability to set up roles for managers, staff, and admin within one software interface, each position can efficiently perform job tasks from the same terminal. This flexibility allows each staff member to simply consult the closest terminal to complete their tasks, rather than wasting time finding one. Reducing or eliminating that wasted time allows for a greater focus on customer service—and customer satisfaction.
Each terminal has the ability to complete any task, but that versatility is also highly managed. Each staff member has assigned roles and permissions that ensure they’re only dealing with the tasks that relate directly to their job. This increases efficiency further because they don’t have to wade through any programs or applications that don’t relate to them. Additionally, the assigned role permissions minimize accidental errors that can occur when a staff member accesses something outside their job’s purview.
3. Increased Security and Reduced Shrink
Your restaurant POS is full of sensitive information regarding your business. With role permissions featured in versatile hospitality POS solutions, restaurant owners and managers can limit access for general staff. This increases data security, as it’s possible to authorize only a few relevant roles who have access to such information.
Restaurant owners and managers can even limit who has access to the cash drawer for counting at the end of a shift. To ensure the security of the restaurant’s cash, roles can be set so only management staff can open and handle the cash drawer. This means that cash drawer skimming by employees is less likely to occur, reducing revenue shrink.
Additionally, management can set up special permissions for voided transactions. Sometimes, staff will void transactions to give meals or items away for free to friends, family, or themselves. When a manager is required to void any transactions due to roles permissions, staff are less able to give things away for free. This, in turn, is better for inventory management and costs.
Choosing a versatile hospitality POS solution in 2021 is essential for business success. Reflection POS from NCC is the most reliable POS management system available with the ability to allow end-users to use multiple operations on one solution. If you’re ready to increase efficiency, productivity, and security in your restaurant, contact our experts at NCC to get started today.