Let’s face it, everyone needs a break from time to time. But if you run a retail business or manage restaurant operations, breaking away can be hard. Your store or restaurant stays busy even if you aren’t there, and there’s plenty to keep you up at night wondering what’s happening when you’re away. Think about it. According to Embroker, 75% of employees admit to workplace theft. Not to drum up even worse thoughts: Fortinet found that about one-fourth of all cyberattacks target retailers. You can probably imagine plenty more situations that can happen when you’re on the road, and if you factor in Murphy’s Law, “anything that can go wrong, will go wrong,” it will probably go wrong when you’re away. But if you can get to the data you need from your point of sale (POS) and back office systems when you travel, you’ll be able to manage remotely and help your team stay on track. Just knowing you can will put your mind at ease and let you enjoy a little rest and relaxation.
Stay in Control While You’re Away
The idea of managing remotely may seem like the exact opposite of what you want to do when you go on vacation. You want to relax on a sun-soaked beach with your toes in the sand, travel to see your favorite sports team, visit with family, or take a ski trip. But if your usual day-to-day involves restaurant or store management, it’s best to have the option to manage remotely. Your cellphone could ring, your email alerts could chime, and the texts could start coming in waves. Even though other people may be covering for you, there are some times when your team just needs you. When that happens, you’ll need quick access to important data to make the right decisions.
Remember that it’s not always vacation that takes you away from your business. It could be an on-site meeting with a high-value customer or potential partner. Or you could travel to attend an important industry event. Even in those cases, you’ll need the ability to manage restaurant or store operations if your team needs you.
Create an “Office” for Restaurant or Store Management
RHQ users know it’s easy to manage restaurant or store ops when they’re in the office. They log into their above-store management system to see sales, electronic payment, inventory, and employee data. But with the right tools, you can see that data when you’re away with just a few taps on your smartphone. NCC offers RHQ users the RHQ Mobile App, which you can download from Google Play or the App Store. It allows you to access the data that’s most important to you without logging into your full system. It’s an easy way to keep tabs on your business without risking security by logging into your POS system.
The RHQ Mobile app lets you see data in real-time directly from your phone. If you find out that you need to use your full RHS system to help your team or to make a change, you can log into a computer and manage restaurant or store issues just like you were working in your office. You don’t have to feel powerless or frustrated that you can’t do something about numbers that are off track, a spike in voids or discounts, or employees who called off at the last minute. Keep tabs with RHQ Mobile and log into RHQ when you need to. And just like that, disaster averted!
Maintain Peace of Mind
You’ve worked hard for everything you’ve achieved. You’re proud of the business you’ve built, maybe from the ground up, and you deserve peace of mind while taking a much-needed getaway. The ability to manage remotely, check in on operations, and take action is an invaluable resource — a safety net to keep things from falling apart in your absence. So why take the risk that you can’t see the reports you need when you’re away? Having a “mobile office” in your pocket lets you always stay in touch with your business. So, take some time for you — unplug, see the world, and make memories with the ones who matter most, knowing that with RHQ, you can choose to plug back in.
Contact us today to learn how NCC can help you more easily manage remotely and give you the comfort of knowing the information you need is always within reach.
