With technology advancing faster than the speed of light, tech savvy business owners are constantly looking for new ways to use technology to increase profits. With the introduction of tablets into our everyday personal lives, it only makes sense for businesses to use them to their benefit as well. The use of tablets for POS is becoming more and more common. Tablet POS is all about customer convenience, i.e. reducing wait time in retail lines, at restaurants, and at customer service kiosks.
If you are a business owner looking to implement a tablet POS system into your business, read on for the three most common uses of the technology.
- Mounted as a stationary POS
A stationary tablet POS system can be used on your counter with a cash drawer and receipt printer. If your business is run on a tight budget and in a small space, this may be the best POS solution for you. The investment into the hardware for a tablet POS can be smaller than for a traditional POS system. Thanks to recent advances in technology, tablet POS is able to efficiently handle a business’s workflow. In addition, many people are familiar with tablets and tablet technology. The learning curve for new workers is much smaller when they are familiar with the technology being used.
- Tableside ordering
Are you looking to optimize the amount of space you have within your facility? A tablet POS system can be used for tableside ordering and can maximize the amount of dining space that your organization has available. That means more restaurant seating as well as additional merchandising opportunities.
Tableside ordering also translates to faster and more accurate order processing as well as better interactions with customers on menu options and choices. Tablets speed up the dining experience for customers, and employees can serve more customers without looking rushed or busy. Tableside ordering also allows customers to pay at the table, speeding up the payment process and keeping credit cards in sight of the patrons.
- Line busting/kiosk ordering
Business owners know that customers do not like to wait for service; in fact, the shorter the wait, the happier the customer. Installing tablet POS kiosks allows for the customers to place their order or pay for their items before a line can form. Tablet POS systems improve customer service, speed up transaction time, and ensure secure credit card transactions. Tablet POS kiosks will reduce the wait time that your customers experience when entering your business. Customers like to be in control, so allowing them to handle their own transactions will decrease labor expenses and increase customer satisfaction.
If you are looking to implement a POS system in your business, but you have a small budget and a small location, a tablet POS solution may be for you. You will reduce cost while increasing profit and customer satisfaction when you install a tablet POS system. Evaluate the pain points in your business and speak to a professional about your tablet POS options.