It’s time to face the facts: The evolution of retail is here. With more and more shoppers choosing e-commerce and m-commerce options to make their purchases, it’s time to make some changes to accommodate the new ways your customers are shopping. The rise of e-commerce and m-commerce isn’t a sign that retail is dying. Instead,…
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As a merchant, your focus is on building a great brand that customers will love — and rightly so. But did you know that one of the most important decisions you’ll make is not only selecting the right POS system but also choosing the right POS dealer? A great POS dealer is not just another…
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In the course of day-to-day business, it’s easy to get focused on tasks at hand and lose sight of the big picture. Savvy retailers, however, pause to take stock of the state of retail and keep an eye on industry trends to ensure their operations are best positioned for success. Here are four can’t-miss insights…
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The security of customer data, especially payment information, is a primary concern for retailers and restaurateurs. A January 2017 report by the Identity Theft Resource Center and CyberScout indicated that the number of data breaches in the U.S. reached a record high in 2016, with a 40% increase over 2015. The business sector accounted for…
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Technology continues to assume an increasingly important role in the restaurant industry, with a growing number of restaurant operators implementing a variety of solutions to increase sales and differentiate their establishments from the pack. Here are four restaurant technology trends that your competitors are using now and that you may want to consider to give…
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Conscious consumers are ushering in a new era of retail, driven by a fundamental power shift as the Internet and technology enable greater access to the behind-the-scenes goings-on at brands both large and small. Even more telling, new research from YouGov and Infor reveals that millennials in particular care greatly about corporate values and have…
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Kiosk POS is growing in popularity as businesses of all kinds discover the many benefits self-service kiosks deliver. Consider these five benefits of kiosks as you evaluate whether this technology may be right for your business. 1. Improve the Customer Experiences Many businesses turn to kiosk POS to enhance customers’ in-store experience. When convenience is…
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There’s a lot of talk these days about how to improve the brick-and-mortar experience to attract customers and drive sales. Much of it focuses on future-forward innovations like augmented reality, magic mirrors, robots and more. And while that’s all well and good, there’s a smarter, more immediate way to serve your customers today: self-service stations.…
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A business continuity and disaster recovery solution is one of the most important safeguards for your retail or restaurant enterprise. With careful planning, retailers and restaurateurs can ensure they have robust backup and recovery plans in place to ride out the unforeseeable, whether that’s a catastrophic storm like Hurricane Katrina or Superstorm Sandy, or a…
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If you’ve been to an airport, movie theater, post office or hotel recently, chances are you used — or at the very least, saw — a kiosk. Kiosk POS technology has penetrated many areas of our lives because they’re user-friendly and provide the one thing we all need: convenience. Cafeterias also are recognizing the many…
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