Has your restaurant taken a “wait and see” approach to digital ordering? If so, you’re not alone. It’s not uncommon for small and midsize restaurant operators to be cautious before investing in trendy new technology. But digital ordering has rapidly become a must-have for restaurants that want a competitive edge and increased profits. Here’s why.…
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Your waitstaff is just as critical to the dining experience as the food you serve. A server who fumbles an order or forgets to refill the water glass could take the luster off what otherwise would be a five-star meal. That’s why server training is so important to a restaurant’s success. Not sure about where…
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As a restaurant manager or operator, you know that food cost is one of your biggest challenges. You’re under continuing pressure to keep this expense as low as possible, despite external forces — such as weather events that affect crops and can drive up prices — that are well beyond your control. The good news,…
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It’s time to face the facts: The evolution of retail is here. With more and more shoppers choosing e-commerce and m-commerce options to make their purchases, it’s time to make some changes to accommodate the new ways your customers are shopping. The rise of e-commerce and m-commerce isn’t a sign that retail is dying. Instead,…
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As a merchant, your focus is on building a great brand that customers will love — and rightly so. But did you know that one of the most important decisions you’ll make is not only selecting the right POS system but also choosing the right POS dealer? A great POS dealer is not just another…
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In the course of day-to-day business, it’s easy to get focused on tasks at hand and lose sight of the big picture. Savvy retailers, however, pause to take stock of the state of retail and keep an eye on industry trends to ensure their operations are best positioned for success. Here are four can’t-miss insights…
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The security of customer data, especially payment information, is a primary concern for retailers and restaurateurs. A January 2017 report by the Identity Theft Resource Center and CyberScout indicated that the number of data breaches in the U.S. reached a record high in 2016, with a 40% increase over 2015. The business sector accounted for…
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Technology continues to assume an increasingly important role in the restaurant industry, with a growing number of restaurant operators implementing a variety of solutions to increase sales and differentiate their establishments from the pack. Here are four restaurant technology trends that your competitors are using now and that you may want to consider to give…
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Conscious consumers are ushering in a new era of retail, driven by a fundamental power shift as the Internet and technology enable greater access to the behind-the-scenes goings-on at brands both large and small. Even more telling, new research from YouGov and Infor reveals that millennials in particular care greatly about corporate values and have…
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Kiosk POS is growing in popularity as businesses of all kinds discover the many benefits self-service kiosks deliver. Consider these five benefits of kiosks as you evaluate whether this technology may be right for your business. 1. Improve the Customer Experiences Many businesses turn to kiosk POS to enhance customers’ in-store experience. When convenience is…
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