Customers looking for a caffeine fix at their favorite coffee house or café would rather bypass the line and use a self serve kiosk to place their order. Several chains, including Panera, Taco Bell, McDonalds and Chili’s have added kiosks to their operations. McDonalds has invested more than $2 billion to implement the technology within…
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Restaurant owners shopping for a point of sale (POS) system may not be aware that there is an alternative to traditional systems. An embedded POS system offers several distinctive benefits that are worth a closer look. Embedded POS systems are designed specifically for the one-and-only task of running your point of sale operations. It’s a…
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If you’re starting off the new year with plans to purchase or update your business’ point of sale (POS) system, you have probably found that there are many options to choose from. If you want to narrow your options to smart, simple solutions, consider embedded POS systems. Unlike running POS software on general-use hardware such…
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This retail holiday season, millennial and Gen Z shoppers wield enormous buying power. Reaching these audiences with promotional messaging requires non-traditional advertising channels, social media interaction and influencer marketing. Cross-optimization of every channel — in-store, online, and app — is required to boost holiday sales, as these audiences love the convenience of online ordering, but…
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The outlook is good for this retail holiday season. The National Retail Federation (NRF) expects 2018 retail sales to increase a minimum of 4.5% over 2017. Shoppers are optimistic and plunking down more cash across retail categories than they were last year or even the year before. In fact, the average annual increase for the…
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Merchants who need point of sale (POS) systems for occasional use—festivals, street fairs, pop-ups or temporary terminals for special events, may find value in POS system rental instead of purchase. A POS solution helps you move lines faster and provide a higher level of customer service, so it makes sense to have an extra one…
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A thoroughly trained staff is a critical part of a profitable restaurant. A great server training program will yield staff that is confident, knowledgeable and competent, and who make diners feel welcome and comfortable. Waitstaff who are unfamiliar with any part of their job can cause a trickle-down effect of issues. Too many mistakes lead…
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Restaurant owners and managers know that food cost is one of the largest budget items to manage. It’s a constant battle to keep this expense as low as possible, without sacrificing quality and profitability. Prices can literally change overnight; for example premium menu item prices can skyrocket, depending on the weather, supply chain, and customer…
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Shopping for new point of sale (POS) technology can be stressful, and the industry changes quickly. It’s tempting to shop around for rock-bottom pricing and do the leg work yourself, but more time and energy spent shopping for a system means less time in your store or restaurant, serving customers, and taking care of business.…
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Restaurant technology helps your eatery run smoothly—and while some restaurant technology trends are hot and then fade away, other solutions are here to stay. Here are four technology trends that have gone mainstream and should be part of your restaurant’s operations: 1. Mobile point of sale This restaurant technology trend caught on in the U.S.…
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