According to research published in Forbes Magazine, shrinkage costs American retailers $60 billion annually. Surprisingly, the U.S. Retail Fraud Survey noted that employee theft is the single biggest cause of shrinkage for retailers. Liquor stores can be especially tempting, because they carry high-value inventory and if they sell Lotto, there’s plenty of cash on hand.…
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Curbside pickup is a great new revenue stream for restaurants that want to capitalize on the off-premises dining trend. According to the Principal Financial Group’s annual Financial Well Being Index, reported by Marketwatch, restaurant meals are “the number one thing that Americans spend their money on.” But that doesn’t mean they necessarily want to eat…
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The Internet of Things (IoT) connects physical devices—thermostats, smartphones, RFID tags, etc.—to the digital world. The Internet of Things is constantly growing as more electronics are added, and the data gathered from these devices gives retailers a detailed look into who their customers are and what they want. These analytics are especially important for retailers…
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Liquor store retailers face a unique set of challenges. Your inventory is inherently complicated with the need to track thousands of bottles and cans of alcohol from around the world. And running a sale can mean several different types of promotions all running at the same time. Moreover, you need to stay in compliance with…
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It’s a new year, which means new goals and new business challenges. As you work on plans for the year, you are probably asking the question, “What could possibly go wrong?” The answer, unfortunately, is a lot of things — but most of them are preventable with the right technology, processes, and practices. Here are…
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Did you know that foodborne illnesses are 100 percent preventable? It’s true. Avoiding such incidents is not a simple solution, however. As an owner or manager of a food service establishment, the only way to achieve this goal is to establish a food safety culture among you and your staff. Knowing about food safety is…
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At one point or another, busy retail store owners have wished they could clone themselves or grow a second pair of hands to get everything done. NCC has been around long enough to tell you that splitting yourself in half is a bad idea, but a well-equipped point of sale (POS) system can help lighten…
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Although we may joke that the day can’t officially start without a hot “cuppa joe,” from a coffee shop’s point of view, coffee trends are no laughing matter. A survey conducted by Statista.com found that that 44% of respondents drink two or three cups a day. And not just any blend will do. Coffee trends…
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Now that we are in the full swing of 2018, what’s on your technology to-do list for the year ahead? Perhaps it’s time to upgrade your point of sale platform to meet customer expectations, remain competitive in a rapidly changing environment and build your profit margin. Keep these three things in mind as you compare…
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Modern technology has been solving a lot of challenges in the restaurant industry in recent years — including the potentially delicate issue of café tips. Thanks to a new breed of thoughtful, purpose-built point of sale (POS) systems, many café operators have found a seamless and straightforward way to increase customer tipping in their eateries…
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