There’s a lot of talk these days about how to improve the brick-and-mortar experience to attract customers and drive sales. Much of it focuses on future-forward innovations like augmented reality, magic mirrors, robots and more. And while that’s all well and good, there’s a smarter, more immediate way to serve your customers today: self-service stations.…
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A business continuity and disaster recovery solution is one of the most important safeguards for your retail or restaurant enterprise. With careful planning, retailers and restaurateurs can ensure they have robust backup and recovery plans in place to ride out the unforeseeable, whether that’s a catastrophic storm like Hurricane Katrina or Superstorm Sandy, or a…
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If you’ve been to an airport, movie theater, post office or hotel recently, chances are you used — or at the very least, saw — a kiosk. Kiosk POS technology has penetrated many areas of our lives because they’re user-friendly and provide the one thing we all need: convenience. Cafeterias also are recognizing the many…
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In case you missed it, the rise of fast casual restaurants is creating a major shift in the industry. What exactly makes these eateries stand out from the crowd? Putting Fresh First The farm-to-table movement is elevating the game for many fast casual restaurants, trickling down from fine dining establishments to more wallet-friendly eateries. Over…
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The year ahead looks to be a colorful one, with a number of factors coming together to create exciting fine dining trends that will influence restaurants for the foreseeable future. From dishes that caters to the “bro” crowd to faux food and veganism going mainstream, menus across the country are poised to capitalize on evolving…
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Purchasing a point of sale (POS) system is an important investment that will have a direct impact on how efficiently your business operates. You likely spend a lot of time researching options that work best for your market or industry, looking for the features and functions your business needs, and matching prices to your budget.…
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With so many options on the market, choosing the right restaurant online ordering system can seem like a daunting challenge. Before you get started, however, consider the features and capabilities that your platform must have in order for you to grow your business. Does it Enable Pickup? “Click-and-collect” has been popular with restaurant customers for…
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No matter how long you’ve been in the restaurant business, it’s helpful to pause every once in a while and reflect on where there’s room for improvement. These four restaurant management tips are a good starting place for owners aiming to advance their business. Banking on the Bottom Line A great restaurant is not only…
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With all the chatter about millennials and their behavior these days, it’s easy to forget that all of your customers need the best possible care. As it turns out, the largest generation in U.S. history isn’t so different from predecessors. Find out how your business can provide a total customer experience to millennials — and…
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Save your customers a little bit of time, and they’ll love you forever. Restaurants of all kinds are adding line busting capabilities to cater to busy customers and improve their daily operations. Incorporating line busting can also drive up revenue in your eatery. Line busting can take many forms: some restaurants are rolling out tablet…
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