In case you missed it, the rise of fast casual restaurants is creating a major shift in the industry. What exactly makes these eateries stand out from the crowd? Putting Fresh First The farm-to-table movement is elevating the game for many fast casual restaurants, trickling down from fine dining establishments to more wallet-friendly eateries. Over…
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The year ahead looks to be a colorful one, with a number of factors coming together to create exciting fine dining trends that will influence restaurants for the foreseeable future. From dishes that caters to the “bro” crowd to faux food and veganism going mainstream, menus across the country are poised to capitalize on evolving…
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Purchasing a point of sale (POS) system is an important investment that will have a direct impact on how efficiently your business operates. You likely spend a lot of time researching options that work best for your market or industry, looking for the features and functions your business needs, and matching prices to your budget.…
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With so many options on the market, choosing the right restaurant online ordering system can seem like a daunting challenge. Before you get started, however, consider the features and capabilities that your platform must have in order for you to grow your business. Does it Enable Pickup? “Click-and-collect” has been popular with restaurant customers for…
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No matter how long you’ve been in the restaurant business, it’s helpful to pause every once in a while and reflect on where there’s room for improvement. These four restaurant management tips are a good starting place for owners aiming to advance their business. Banking on the Bottom Line A great restaurant is not only…
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With all the chatter about millennials and their behavior these days, it’s easy to forget that all of your customers need the best possible care. As it turns out, the largest generation in U.S. history isn’t so different from predecessors. Find out how your business can provide a total customer experience to millennials — and…
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Save your customers a little bit of time, and they’ll love you forever. Restaurants of all kinds are adding line busting capabilities to cater to busy customers and improve their daily operations. Incorporating line busting can also drive up revenue in your eatery. Line busting can take many forms: some restaurants are rolling out tablet…
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Everyone likes options, which goes a long way toward explaining the rise of omnichannel commerce in recent years. For fast casual restaurants, omnichannel technologies can be instrumental in elevating the brand experience and leaving customers satisfied. Mobile Devices Engage Customers Walk into progressive airports around the country and you’ll see many restaurants equipped with tabletop…
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Cloud computing has gained widespread popularity in recent years, offering flexibility and cost savings across a variety of industries. It works well with point of sale (POS) technology, and businesses can choose to use cloud-based software (a hosted cloud solution) or a hybrid cloud solution. But what are the differences, and how do you know…
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As nice as it is to see fresh faces coming through your doors, your repeat customers are the lifeblood of your restaurant. Sources indicate that while repeat customers on average make up just 15 percent of your total patrons, they contribute 30 percent of revenues. If you haven’t yet given much thought to developing a…
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