Ways You Can Ensure Restaurant Customer Satisfaction One of the truths of doing business is that it’s more cost-effective to retain existing customers than to attract new ones. That’s why ensuring restaurant customer satisfaction is vital for success and growth. In the aftermath of the coronavirus pandemic, as restaurants struggle to regain the footing lost to…
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Four Benefits of a Self-Service Kiosk Long before the pandemic struck, self-service kiosks were growing in popularity. This trend has only continued. In fact, it was reported that the global interactive kiosk market was expected to grow from 24.8 billion in 2019 to 32.8 billion by 2025. That was before COVID. Now, life has been turned on its…
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How to Improve Customer Experiences with a Kiosk Ordering System: Restaurant and Retail If the pandemic has shown retailers and restaurateurs anything, it’s who their loyal customers are. Expanding online ordering capabilities, as well as curbside and delivery has been crucial to businesses working diligently to survive social distancing regulations. But as states get the…
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Five Features Required for a First-Rate POS Now, more than ever, it’s essential to have a first rate POS on your side to help you navigate business challenges, both those of the traditional variety and those that are a result of our new normal. There are five qualities that separate first-rate POS systems from the…
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Crucial Grocery Point of Sale Features and How They Prevent Spread of Disease Grocery stores have been on the front lines of the pandemic for the past several months. Store owners have been trailblazers in coming up with innovative grocery point of sale and other precautions to protect both customers and employees from the spread…
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A Food Hall Point of Sale System Will Boost Revenue with These Features When it comes to food halls, it’s a little bit like managing a fast-food enterprise. Managers need a point of sale (POS) system that can seamlessly integrate across multiple brands to provide a single network solution. Additionally, the POS solution needs to…
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Food Halls are Making a Comeback: Here’s Why Are you craving a slice of pizza, but your spouse wants a hoagie and the kids want burgers? Satisfying everyone at once can be a challenge, especially if you’re looking for a nice meal out. One trend that’s recently taken over the restaurant industry has made satisfying…
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How to Survive Social Distancing: Four Tips for Restaurants In this time of widespread uncertainty among the COVID-19 pandemic, it can be difficult for restaurants to adapt their practices and continue operating successfully. Here are a few ways you can survive social distancing: Treat Staff Well This is a difficult time for all. Your staff…
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Curbside Pickup & Online Ordering: Adapting to the “New Normal” In the face of COVID-19 and social distancing, restaurants have two options: close their doors and hope to recover once the pandemic has passed, or move to pickup and delivery operations only. Any full-service operations would be putting the safety of your staff and your…
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Pay-at-the-Table EMV: You Need it Sooner Than Later When it comes to paying for goods or services, the majority of today’s consumers are choosing plastic over paper. Credit card industry statistics reveal that 70% of customers prefer to pay with a debit or credit card rather than cash; and just 10% use only cash for…
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