Modern technology has been solving a lot of challenges in the restaurant industry in recent years — including the potentially delicate issue of café tips. Thanks to a new breed of thoughtful, purpose-built point of sale (POS) systems, many café operators have found a seamless and straightforward way to increase customer tipping in their eateries…
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At this point in the calendar, you’re thinking ahead to 2018 and what changes can be implemented in the year ahead to increase efficiency, optimize operations and stimulate even greater revenue. Is Your Workflow in the Way? One of the main culprits that creates inefficiencies is a cumbersome workflow. Running a restaurant can be a…
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Restaurants today are awash in data, but the real magic lies in leveraging all of that information to enable actionable insights that enhance your operations. Discover three ways to make your restaurant data work for you — and maximize your profits, build your business and create a better dining experience for your valuable customers. Trendspotting…
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Has your restaurant taken a “wait and see” approach to digital ordering? If so, you’re not alone. It’s not uncommon for small and midsize restaurant operators to be cautious before investing in trendy new technology. But digital ordering has rapidly become a must-have for restaurants that want a competitive edge and increased profits. Here’s why.…
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Your waitstaff is just as critical to the dining experience as the food you serve. A server who fumbles an order or forgets to refill the water glass could take the luster off what otherwise would be a five-star meal. That’s why server training is so important to a restaurant’s success. Not sure about where…
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As a restaurant manager or operator, you know that food cost is one of your biggest challenges. You’re under continuing pressure to keep this expense as low as possible, despite external forces — such as weather events that affect crops and can drive up prices — that are well beyond your control. The good news,…
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It’s time to face the facts: The evolution of retail is here. With more and more shoppers choosing e-commerce and m-commerce options to make their purchases, it’s time to make some changes to accommodate the new ways your customers are shopping. The rise of e-commerce and m-commerce isn’t a sign that retail is dying. Instead,…
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As a merchant, your focus is on building a great brand that customers will love — and rightly so. But did you know that one of the most important decisions you’ll make is not only selecting the right POS system but also choosing the right POS dealer? A great POS dealer is not just another…
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In the course of day-to-day business, it’s easy to get focused on tasks at hand and lose sight of the big picture. Savvy retailers, however, pause to take stock of the state of retail and keep an eye on industry trends to ensure their operations are best positioned for success. Here are four can’t-miss insights…
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The security of customer data, especially payment information, is a primary concern for retailers and restaurateurs. A January 2017 report by the Identity Theft Resource Center and CyberScout indicated that the number of data breaches in the U.S. reached a record high in 2016, with a 40% increase over 2015. The business sector accounted for…
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